Frequently Asked Questions
I am here to guide you through every step. You can find answers to frequently asked questions below and you can always contact me if you have any questions! (Email is on Contact page).
How does the membership work?
The Pleasure Roots membership provides two options:
The Free Bundle is a free option which includes instant access to about 10 videos and to the monthly livestreams
The Sexual Sanctuary membership is a paid option which includes instant access to 30+ videos and to the monthly livestreams. You also get access to specialty workshops.
The paid subscription is like being a member to a gym. While being a member, you get to use all the equipment in the gym. When you cancel, you no longer get access to the gym and it's equipment.
What type of content is included in the Sexual Sanctuary subscription and who is it for?
Type of Content
The content included in the Sexual Sanctuary membership is primarily adult sex education and feature topics like self-pleasure or masturbation, relationship, sexual communication, intimacy, arousal and more.
You will also get some guided meditations.
Who is it for?
This content is geared for women and women's pleasure. However, anyone could benefit from the teachings and live discussions as pleasure is a birthright for us all.
All content is for 18 years or older. If a member is found to be under 18 years, then their membership will be revoked immediately.
How can I request content, discussion and trainings on specific topics?
Super easy! Just go to the Sexual Sanctuary Feedback Form and fill out the short questionnaire.
I utilize these responses to create real content for those seeking something more specific AND as a way to improve the subscription portal for all.
If anything, you can use it as a mindfulness practice to pause in the middle of your day and connect with desire!
If I join the Sexual Sanctuary subscription, do I have access to ALL content?
Yes! You gain instant access to ALL available content.
How do I know where to start if I'm just beginning to build a relationship with my sexuality or with sexual pleasure?
I recommend starting with the collected called "Foundations of Pleasure". This gives you some basic tips about libido, the sexual response cycle for men and women, and female anatomy.
What are Resource Docs and where can I find them?
Resource Docs are one-pagers that go along with the video's teaching. They provide things likes links to related materials and additional support.
They are located underneath the video player of the video you are viewing.
Do you offer private coaching?
Yes! I do offer private coaching for individuals and select couples.
Please use this link to book a free consultation call with me. In this call, we'll discuss your current situation and discuss ways to get you the support you need.💕
How do I access my account?
To access your account, click Sign In at the top right of the page. From here, there are two ways you can sign in:
You can enter your email address and click "Send me a sign in link" and a sign-in link be sent to your email so that you can sign in without creating a password.
You can click "Sign in with password" and then click "Set new password" directly below (it’s kind of hard to see!). You will be sent a link to your email to set a password.
On the Sign In page, click Sign in with password and then click on set new password, enter the email associated with your account, and click Send Instructions. The instruction email will arrive in your inbox shortly.
In the email, click Reset Password, and you will be directed to select a new password.
To manage your subscription, log into your account and click on your Profile in the top right corner.
From there, select Purchases. You can choose to either pause or cancel your membership by clicking End Membership.
To change your membership plan or update your billing information, sign into your account and click Profile at the top right.
Then, select Purchases. To change your membership plan, click on Manage Plan under the Membership section and follow the prompts to switch to a different option.
To update your billing information, click on Change Payment Method under the Payment Method section and enter your new billing details.
How do I purchase a gift card?
To purchase a gift subscription, scroll to the bottom of any page on the website and click “Buy a Gift Card” in the footer. (You’ll need to log into your account or create one if you don’t already have one).
Then, select the subscription or bundle you’d like to gift, choose the duration of the gift, and complete your purchase by entering your payment details.
After purchasing, you’ll receive a confirmation page and a confirmation email with the gift code, and a shareable link that you can send to your recipient.
How do I redeem a gift card?
To redeem a gift subscription, use the link shared with you by the gift sender. Clicking the link will automatically apply the gift to your account.
If you don’t already have an account, you’ll be prompted to create one.
You can review the Refund Policy here.
Is this your Sanctuary?
It absolutely could be!
The Sexual Sanctuary subscription is for women who are ready to deepen their self-understanding and expand their access to pleasure. Pleasure is not a luxury - it's a necessity in our lives. It gives us joy, laughter, playfulness, and is our inner compass to leading more fulfilling lives.
Start your free trial today!
Still need help?